What is the return address for sending back items?Updated a month ago

Please only ship your return back after completing the online return form here.

If you generate a prepaid return shipping label through our Returns Portal, please follow the return instructions provided with your label.

If you’re organising your own return shipping, please send your parcel to:

ONLINE RETURNS
VRG GRL
Building West
2A/605 Zillmere Rd
Zillmere QLD 4034 
Australia

Make sure your return is securely packaged and includes any necessary return documentation or labels, so we can process it without delay.

We recommend using a tracked service for peace of mind, as VRG GRL cannot be held responsible for missing or damaged return parcels.