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Order Issues
I am missing an item from my order
We're so sorry to hear this. If something seems to be missing from your order, please submit a contact form here so our Customer Success team can help. To speed things up, please include the following in your message where possible:. We’ll look into
I received the wrong item
We’re so sorry there’s been a mix-up. If you’ve received an item you didn’t order, the wrong size or incorrect colour, please submit a contact form here so our Customer Success team can help. To assist you as quickly as possible, include the followin
I received a faulty item
We’re so sorry to hear you’ve found an issue within your order. At VRG GRL we pride ourselves on our high quality, so we will always do our best to help out. If you believe your item is faulty, please submit a contact form here within 7 days of recei