Rest of World Delivery

What shipping service do you use and how long does it take? (ROW International)

Our international shipping services vary depending on your location. To view the available shipping options and estimated delivery time frames, please refer to our Shipping & Delivery page. Select your country from the dropdown menu. If your location

ROW International shipping costs

International shipping costs vary depending on your location and the shipping option selected. To view the delivery cost for your country, please refer to our Shipping & Delivery chart. Select your region from the dropdown menu to see the available s

Can I redirect a Rest of World International parcel?

In most cases, it’s not possible to update the delivery address or redirect an international parcel once it’s been shipped. However, we recommend contacting the courier directly to check if redirection is an option available in your region. You’re al

Can my ROW International parcel be sent to a PO Box or Defence Force address?

Unfortunately this option is not currently available for our International customers, and all orders must be shipped to a standard residential or business address. We are always looking at ways to enhance our delivery services, and will update if thi

Rest of World - Will I be charged customs/duties on my order?

For international orders, duties, taxes and VAT may apply depending on your location. Depending on your region, these charges may be included in the product price, calculated separately at checkout or, in limited regions, unavailable to prepay throug

How do I track my order? (Rest of World)

Once your order has shipped, you'll receive a confirmation email from VRG GRL with your tracking number and a link to follow your parcel's journey. Please allow up to 24 hours after dispatch for tracking to update, especially during busy periods. For