VRG GRL logo
VRG GRL logo

All articles

STORE CREDITS

How do I use my store credit?

Your store credit has been sent to you in a separate email. To use it, simply copy and paste the code into the ‘Discount Code’ box at checkout. Ensure the code applies correctly before completing your order, as we are not able to manually apply Store

How long are store credits valid for?

Your store credit is valid for 3 years so you can take your time to pop back online and find something fresh.

I haven’t received my store credit?

Your store credit has been sent to you in a separate email, please ensure you check any junk, spam or promotions folders - just in case it has diverted into there. If you are not able to locate this email, please reach out to our customer success tea

My store credit has expired, can it be extended?

As a gesture of goodwill, our team will happily extend your expired store credit if it is requested within 4 weeks of the original expiration. Please email the details to [email protected].