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How do I distinguish between a sale, promotion or final sale?Updated 4 months ago

Understanding Sales, Promotions, and Final Sale

1. Sales

  • Sales are often time-limited or seasonal.
  • Sale items are clearly tagged on the product page with a 'SALE' label. 
  • You'll see the marked down price alongside the original retail price 
  • Commonly associated with events such as Black Friday, End of Season, or Holiday Sales.
  • Items on sale can be viewed in a dedicated "Sale" section of the website, where you’ll find a collection of discounted items organised by category.
  • Usually eligible for returns or exchanges

2. Promotions: Special Offers or Discounts

  • Promotions are typically featured prominently on the homepage or in pop-up banners, often with a limited-time offer attached.
  • You'll usually find clear information about the promotion’s terms and conditions, such as expiration dates or qualifying products, on the product page or at checkout.
  • These offers are not always available across the entire website but apply to specific items, collections or customer actions.
  • Returns depends on the specific promotion's terms

3. Final Sale: No Returns or Exchanges

  • Final Sale items are clearly labeled on the product page and checkout process, with prominent warnings about the inability to return or exchange.
  • No returns or exchanges allowed, unless the item is deemed to be faulty
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