How do I distinguish between a sale, promotion or final sale?Updated 4 months ago
Understanding Sales, Promotions, and Final Sale
1. Sales
- Sales are often time-limited or seasonal.
- Sale items are clearly tagged on the product page with a 'SALE' label.
- You'll see the marked down price alongside the original retail price
- Commonly associated with events such as Black Friday, End of Season, or Holiday Sales.
- Items on sale can be viewed in a dedicated "Sale" section of the website, where you’ll find a collection of discounted items organised by category.
- Usually eligible for returns or exchanges
2. Promotions: Special Offers or Discounts
- Promotions are typically featured prominently on the homepage or in pop-up banners, often with a limited-time offer attached.
- You'll usually find clear information about the promotion’s terms and conditions, such as expiration dates or qualifying products, on the product page or at checkout.
- These offers are not always available across the entire website but apply to specific items, collections or customer actions.
- Returns depends on the specific promotion's terms
3. Final Sale: No Returns or Exchanges
- Final Sale items are clearly labeled on the product page and checkout process, with prominent warnings about the inability to return or exchange.
- No returns or exchanges allowed, unless the item is deemed to be faulty