I processed my return but I didn’t get a return label?Updated a month ago

If you chose to have a label supplied (where offered) and haven’t received your label, start by checking your junk, spam or promotional folders - in case it was delivered here. 

When lodging your return, you’ll usually have the option to generate a return shipping label (any applicable shipping fee will be deducted from your return total) or organise your own. If you choose to arrange your own shipping, a label won’t be sent to you.

Still unsure? Reach out to our Customer Success team here and we’ll be happy to help.

Please note: Refundid provided return shipping labels are not available in all regions.