The refund amount seems to be incorrectUpdated a month ago

If your refund looks different to what you expected, here are a few things to check:

• Original order details: Discount codes or promotions applied at checkout can impact your final refund amount.
  
• Return shipping fees: If you selected a prepaid return shipping label, any applicable return label fee will be deducted from your refund. See more here. 
• Duties, taxes or VAT: Where duties, taxes or VAT were paid at checkout, eligible amounts will usually be refunded when your return is processed, but this can differ from region to region.
• Store credit or gift card payments: If your order was paid using a mix of payment methods, your refund may be split across the original payment method and store credit or gift card, where applicable.
  
• Currency conversion: For international customers, the amount you receive back may differ due to fluctuations in currency conversion. 

If you’ve checked these and still think something is off, please reach out to our Customer Success team here.