Product Details & Releases

What is your release schedule?

We typically drop new arrivals every week - usually on Tuesdays (AEST). Release days can shift depending on the time of year and what else may be happening, so we recommend keeping an eye on our New Arrivals page, subscribing to our emails, and follo

Where do I find product care instructions?

Full care instructions can always be found on the care label on your garment. Following these guidelines will help keep your pieces looking their best, wear after wear.

What materials do you use, and are they sustainable?

We use a range of materials across our range, with our environmental impact being a responsibility we take seriously. Sustainability is not a side project - it is core to how we design, produce, and operate. We invite you to discover more via our Res

Stock availability

We do our best to ensure stock levels are accurate at the time of purchase. In the rare case that an item you’ve ordered is unavailable, our team will contact you and issue a refund or store credit for the out-of-stock piece. We understand this can b

Can I be notified when an item is back in stock?

If an item is scheduled to be restocked, you’ll see a ‘RESTOCKING’ badge on the product page. To sign up for a restock notification, simply head to the product page, select the colour and size you want and enter your email address. We’ll send you an

Can I pre-order an out of stock item or item that is coming soon?

At this time, we do not offer pre-orders for any of our items. If an item is out of stock, we recommend signing up for a back in stock notification on the product page. This way, you’ll be the first to know when it becomes available again. For upcomi

Why are some styles only available in a few sizes?

Some pieces like jumpers and cardigans are designed in a simplified size range (S, M, L) to suit a wider variety of body shapes. As a general guide:. If you usually wear a size outside this range (such as XXS, size 4, XXL or size 16), you may still f

Why are some products not available in all sizes?

At VRG GRL, each piece is intentionally designed to deliver the best possible fit and feel. Some styles feature a more flexible or relaxed shape, so they’re offered in sizes like S, M, and L to suit a broader range of bodies. Additionally, not every

My item arrived creased/crinkled.

At VRG GRL, we always want your new pieces to arrive in perfect condition. All of our garments are neatly folded and individually packaged in protective bags to keep them safe during storage in our Warehouse and during transit. Due to this packaging

What is the true colour of your products?

We work hard to make sure our imagery reflects each product as accurately as possible. Campaign imagery may use creative edits, lighting, or outdoor settings that can influence how colours appear. For the truest representation, refer to our studio e-