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Do I get a pre-paid shipping label for my return?Updated 2 months ago
When lodging a return, AU and US customers will usually have the option to either generate a pre-paid shipping label or organise your own return shipping. Anyone returning from outside these regions is required to organise their own return shipping.
Learn more about the options available in your region here.
VRG GRL is not responsible for returns lost in transit, so we recommend using a secure, tracked service for peace of mind. You can track your return via your chosen courier’s website.