What is Refundid?Updated a month ago

Refundid is the third party company we use to facilitate our returns. 

One return option available to eligible customers is Instant Refunds*, which sends your refund instantly to your bank account as soon as your return is lodged - no need to wait for the parcel to reach us.

Traditional refunds and store credit options are also available. You can view all return options for your region here.

Refundid also offers a convenient app to track your return, if you choose to use it. Discover it here. 

Please note: The Instant Refunds option is currently only available to select customers within Australia and The United States. 

Please see Refundid's terms and conditions here. Small fees may apply for late or non-returned items. See more details here.