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After You’ve Ordered
When will my order be processed and shipped?
Our Distribution Team works hard to get your order out as quickly as possible. Most orders are dispatched within 1-2 business days of being placed. Once your order has left our facility, it is handled by your selected shipping provider. Delivery time
Will I receive an order confirmation?
Yes - once you place your order, we’ll send a confirmation email to your nominated email address. This will include your order number, shipping address, and other key details. You should receive this within a few minutes, but during busy sale periods
I didn’t receive an order confirmation email. Did my order go through?
We’re sorry you haven’t received your confirmation email yet. If you saw the order confirmation screen after checking out, your order was successfully received, even if the email hasn’t come through yet. Confirmation emails are usually sent within a