Placing an Order

How do I place an order?

Visit www.vrggrl.com or download our app and place your order in a few easy steps. Log in first for a faster checkout and access to your saved details. Browse our latest styles and select your favourite pieces. Choose your size and click Add to Cart.

I am having trouble placing an order

We’re so sorry to hear this. Here are a few easy troubleshooting tips that may help;. If you are seeing an error message regarding your chosen address, please read more here. Still not working? Submit a contact form here and include any relevant scre

Why am I seeing a "Shipping Not Available" error message in checkout?

If you're seeing a "Shipping not available" message after entering your address at checkout, it means our shipping carriers are currently unable to deliver to that address. This can sometimes happen even if your country is on our supported shipping l

My discount code isn’t working at checkout

Having trouble applying a discount code? Here are a few things to check:. Check the codeMake sure it’s entered correctly with no extra spaces or typos. Some letters and numbers can look similar (like O and 0, I and 1). We recommend copying and pastin

Can I use multiple discount codes or vouchers in one order?

In most cases, only one discount code can be applied per order. This is especially true for percentage-off codes, which usually can’t be combined with other offers or promotions. There are some exceptions. For example, multiple VRG GRL Society vouche

What gifting options do you have available?

We don’t currently offer gift wrapping services. If you’re purchasing a special VRG GRL piece as a gift, we recommend having it shipped to you first. That way you can repackage it and include a personal card to make it extra special before giving it