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All stocked items will be dispatched within 24-48 hours from the time and date your order was placed. Please note that all orders will be dispatched during our operating times of Monday - Friday 8:00am-5:00pm AEST, excluding local public holidays. We
Our Warehouse will aim to ship all orders out as soon as possible - usually within 24-48hours (excluding weekends - we aim to ship weekend orders on Mondays.). Once your order is processed and shipped from our Warehouse, we will email you an Order Sh
Currently, we are unable to ship to the following countries. We are continuously working to expand our shipping capabilities. If you have any questions or need further assistance, please feel free to reach out to our customer success team at info@vrg
For orders shipping to the United States: - The price you see is the final cost—no additional duties, taxes, or tariffs will be charged (updated as of 14 May 2025)- PLEASE NOTE: If your order is over $350AUD, you may be required to provide your tax I
As we are an Australian company sending goods overseas, international customers may be charged additional customs taxes and duties on their orders. These customs fees aren't initiated from us at VRG GRL - they're set by your local government and are
As we are an Australian company sending goods overseas, international customers may be charged additional customs taxes and duties on their orders. These customs fees aren't initiated from us at VRG GRL - they're set by your local government and are
Australia - In addition to regular residential and business addresses, Australian customers also have the option to send parcels to either a PO Box or Parcel Locker address. Customers simply need to enter the full and correct address during checkout.
International - All parcels are sent with ‘Authority To Leave (ATL)’. This means your parcel can be safely left at your delivery address if no one’s home. The delivery driver will look for a secure spot to leave it - however if they deem it is not sa