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With Refundid's Instant Refund option, you can expect your refund within 60 seconds of submitting your return via the Refundid portal. If your refund is not received within this timeframe, please reach out to Refundid here.
You have 30 days from your order being shipped to lodge your return. Once lodged you have up to 7 days to post your return back to us. If your return tracking has not updated within 10 days, Refundid will reverse the instant refund they have paid out
There are a few reasons your refund may have been reversed. Some likely reasons include:. VRG GRL is not responsible for any monetary reversal from Refundid if the customer has not provided the tracking number or followed all steps set out by Refundi
Some items may not qualify for an instant refund through Refundid, including non-refundable items. In some cases, you may still be able to process a standard return via our returns portal. Another possible reason could be your nominated bank. Refundi
In the unlikely event that your refund has been reversed and you have been charged again for your order, please reach out to us here [email protected]. You may still be eligible for a return, however your return will be processed manually when we rece